Shipping Policy
Shipping and Delivery
Upon placing your order, please allow 3 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email. If you did not receive any updates on your order, please contact us immediately and we will do all we can to investigate.
Shipping time is 7-14 business days to the United States.
Order CancellationWe reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.
Once an order is placed, customers have one hour to cancel an order before our team start processing it. Once the initial hour has passed we can't guarantee a refund on the item before it is shipped.
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team.
